DIMETRA MCC 7500 IP Dispatch Console

Backup is not only on scene

The right information, right away
The connected world gives your agency access to more information than they’ve ever had before. This information can prove crucial to first responders in identifying and neutralising threats to themselves and others before a situation escalates and results in tragedy. However, with the explosion of available data comes the increasingly difficult task of managing and communicating information. The MCC 7500 console offers dispatchers integration capabilities to reach across multiple applications and resources, helping to coordinate a response and provide the necessary mission-critical intelligence to ensure the safety of your first responders. Multiple delivery options are available including, voice and tone, connecting dispatches to responders across your DIMETRA network. These delivery options help ensure your dispatch center can provide the right information, right away.

Ease of use makes for more effective support
Give your dispatchers the tools they need to effectively and effortlessly feed crucial intelligence to responders in the field. The MCC 7500 console provides dispatchers with an intuitive means to organise resources, coordinate a response and communicate valuable information. Its familiar interface, which emulates the legacy Centracom graphic user interface (GUI) look and functionality, allows dispatchers to quickly adapt to a new system with a short learning curve and minimal training. Purpose-designed workflows with minimal click-throughs, critical resource information displays and contextual right-click menus are just some of the features that can help your dispatch operation become more streamlined and effective, and your dispatchers more efficient and productive.

The intelligence you need every time, all the time
First responders rely heavily on dispatch for support. They need to be confident that your team can always offer the right information and coordination when an emergency arises. The inherent reliability and security of the DIMETRA system ensures first responders and dispatchers stay connected with best-in-class audio quality. For added peace of mind that the right information always gets through, rely on our smart voice prioritisation and intelligent audio routing capabilities at your dispatch positions. Furthermore, continuous link and resource polling gives your dispatchers the confidence that once connected they stay connected.

Scale up your system, not your costs
Less purpose-built hardware for you to buy and maintain, with additional savings on the space and electricity needed to run the system. The software-based system, managed from a centralised, single point of contact, reduces the time and skills needed for updates while the scalable platform lets your system grow as much or as little as you need. The MCC 7500 console can be deployed incrementally as it can interoperate within legacy console systems, giving you even more installation flexibility.

Transmission of sensitive information requires a secure encrypted solution
The success of your operations relies on the ability to ensure private communications are never compromised. For this reason, the MCC 7500 Secure console provides end-to-end encryption that protects information while in-transit. Additionally, agency partitioning goes a step further to help maintain autonomy of communications within a single shared system. Furthermore, reliability features like link and resource polling, coupled with the inherent reliability of your DIMETRA system, ensures that critical information can always be communicated to the field in a secure and private manner.