MediaWorks DX Incident Replay Recorder Software

Advanced incident reconstruction, multi-channel replay recorder, instant recall, live monitoring and more

Geo-Location and Geo-Fencing Capabilities
MediaWorks DX is available with an optional Geo-Location Search and Display capability, which utilizes Google Maps* (via the user’s PC browser) to display the call locations of wireless 9-1-1 calls (for presentation of historic metadata** based on latitude/longitude coordinates provided in 3rd party 9-1-1 ANI/ALI data). You can even search for wireless 9-1-1 recordings by drawing a geofence.

Flexible Playback Capabilities
Recordings may be replayed sequentially or mixed. Controls include pitch-corrected adjustable speed, loop, skip forward/back, playback AGC and many more.

Incident Recording Management
MediaWorks DX software lets you easily organize groups of related calls into saved incidents. Each incident can be managed on a dedicated tab with its own graphical timeline view – allowing you to manage multiple incidents on the same screen. As additional calls are located, they can be copied via into an existing incident, allowing you to build-up the complete set of relevant calls or media. For ease of future recall, incidents can be saved remotely on the source recorder.

Instant Recall
MediaWorks DX software includes a comprehensive Instant Recall mode, allowing call takers and dispatchers to quickly access and listen to the current or previous calls.

Text Message Replay
Recorded text interactions can be viewed and replayed (for TDD and SMS-to-911 via 45 Baud analog TTY; also for i3-standard NG911 MMS).

Secure User Access to Recordings
Securely access assigned resources via networked PCs using Chrome, Firefox or Internet Explorer. MediaWorks DX software secures access to recordings based on user names & passwords, in order to protect recordings and related data.

Voice Annotation, Text Annotation, and Call Notes
Multiple text annotations and/or Voice annotations can be quickly added to recordings along the time-line, documenting the timing of important actions and events. You can also quickly create a searchable note that summarizes the important events within each recording.

Evaluate Calls with Quality Factor DX Software
You can evaluate interactions via the Eventide Quality Factor DX software option, which appears on a separate tab in MediaWorks DX.

Screen Replay
Use screen replay to review multimedia interactions, and to help evaluate staff performance.

Powerful search Tools
Simple yet powerful search and filter capabilities enable you to quickly locate and identify desired recordings, or you can locate calls by any individual record parameter, such as channel or call start time.

Graphical TimeLine View
MediaWorks DX software’s graphical timeline helps you quickly visualize the relationships between multiple recordings that span multiple channels. To help navigate within the graphical timeline, MediaWorks DX software includes convenient scroll and zoom controls. Selected calls can be copied to a separate incident tab that has its own graphical timeline, or may be directly exported for use as evidence.

Upload Multimedia Content to an Incident's Timeline
You can enhance the information in an Incident by uploading media to the timeline. Uploaded media can include videos, photos and documents. Each piece of uploaded media can be presented synchronously on the timeline.

Flexible Export & Email
The menu-driven export tool lets you quickly make copies of complete incidents or individual calls. Send via email, export to file(s), or export to USB, DVD or Blu-ray.

Protection form Deletion
MediaWorks DX software allows you to prevent selected recordings (or each recording in an incident) from being automatically deleted from the source recorder. Protection helps assure that critically-important recordings are retained and available for future reference.

Multiple-Channel Live Monitoring
MediaWorks DX software includes multiple-channel live monitoring, allowing you to listen to multiple audio sources as they are occurring.

Waveform Displays
You can visually determine the locations of audio content and silence within important recordings.

Audio Redaction
The built-in audio redaction tool empowers you to protect or obfuscate private information prior to export.

Talking Date & Time
Spoken date & time can be enabled during replay, and may be incorporated within exported media.